A few helpful answers
Questions? Start here.
Need more detail? We’re happy to talk about the items that interest you.
What products can I find here?
Explore gold, silver and platinum coins and bars in our product catalog. Contact us to confirm current pricing and availability.
Why do products say Call for pricing?
Precious metal prices and availability change. Product pricing, quantities and ordering arrangements need to be confirmed directly with the depot. Online checkout is not available at this time.
Do you buy gold and silver?
We buy bullion coins and bars, jewelry and scrap gold. Visit What We Buy for more information, or call us to describe your items.
Can I ask about broken or mismatched jewelry?
Yes. Tell us about the pieces, their metal and any markings or weights you know. We can discuss the next step for an evaluation.
How do I find out about payment?
See our Payment page for the published payment information, and contact us to confirm arrangements for your order. Do not send cash through the mail.
Where can I find shipping information?
Our Shipping page explains the published shipping charges, packaging, tracking and insurance information. Contact us with questions about a specific order.
Where can I follow metal prices?
The Market Charts page links to gold, silver and platinum market charts. Market prices are a reference and are not a quote for a finished coin or bar.
Can I create an account myself?
New accounts need approval from the depot. Existing customers can use the My Account page to sign in. Contact us if you need help with access.